POLICIES & CONDITIONS OF TRAVEL
Package
Deposit Information
Please call or email Tour Designer Cindy Buis for
questions or comments.
Deposits, Final Payments and Confirmation
- 25% Deposit is required upon tour booking.
- Custom Tour Quote fee is $50 Cdn, which can be used
as a credit when the tour is booked.
- We accept Money Order, Bank Draft, Cheque,
Mastercard or Visa (Funds made payable to Adventures BC Travel
Cooperative).
- Mailed payments should be sent to:
Destination
Sunshine Coast Excursions
Box 237, Gibsons Landing,
BC, Canada
V0N 1V0
- Confirmation Package will be mailed containing:
Deposit receipt, Itinerary, Waiver and Registration form.
- Final Payment Due no later than 2 weeks before the
first day of travel for mini excursions and getaways, 1 week prior
to day trips.
- We require your Registration form 4 to 6 weeks
prior to the first day of travel.
- Final trip details to be mailed when final payment
is received. These details may include your travel vouchers or
coupons and tickets needed for your trip.
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Bookings
- Bookings are recommended at least 6 weeks prior to the
package start date.
- Bookings can be made up to the date of departure,
depending on space availability.
- Service charges may apply to last minute bookings
to cover courier charges or wire transfer fees.
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Cancellation
Multi day packages have limited space and any
cancellation can greatly affect the operation of the trip. Therefore, we
regret deposits are strictly non-refundable. Cancellation insurance is
strongly recommended (available through Adventures BC Travel
Cooperative).
If you have to cancel your trip the following fees
apply, depending on when we receive your written notice:
- More than 6 weeks before departure: Loss of Deposit
- Less than 6 weeks before departure: 50% Cost of
Trip
- Less than 2 weeks before departure: Full Cost of
Trip
Depending on your reason for cancellation, these
charges may be recoverable on your travel insurance policy.
Note: If we can fill your slot you will receive a Full
Refund less a $50.00 Administration Fee upon return of all final
documents including vouchers or tickets supplied for your trip.
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Cancelled Tours
- Destination Sunshine Coast reserves the right to
cancel any trip prior to departure.
- On rare occasions if we are forced to cancel your
booked tour, Destination Sunshine Coast Excursions will endeavor to
offer an alternative tour or refund.
- If these are not acceptable to you, we will refund
all your monies, but will not be liable for any other losses
incurred.
- Reasons may include but are not limited to,
unforeseen circumstances or insufficient bookings.
- Tour cancellations due to insufficient bookings
would normally occur at least one month prior to departure.
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